FI Consult FAQs
(Frequently Asked Questions)

Last updated: 20 November 2025

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1. What type of clients does FI Consult work with?

 

FI Consult works with South African financial services provider businesses. .

 

2. Does FI Consult provide financial advice to consumers?

 

No. FI Consult provides consulting and advisory services to businesses only.

 

3. How do I book a consultation?

 

Bookings can be made via email or directly with a company representative. 

 

4. What payment methods are accepted?

 

Payments are processed through approved gateways or via invoice.

 

5. Do you offer refunds?

 

Refunds are managed under the Refund and Cancellation Policy.

 

6. How are documents delivered?

 

Documents and digital materials are delivered electronically via email or secure link.

 

7. Is my information secure?

 

Yes. Information is processed in accordance with POPIA and is stored securely.

 

 

8. Can FI Consult customise consulting services?

 

Yes. Services can be tailored to the size, structure and strategy of each business.