Last updated: 29 November 2025
​
1. Purpose
​
This Privacy Policy explains how FI Consult processes personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
2. Information Collected
​
FI Consult may collect:
Name, surname and job title
Business name and contact details
Email addresses and phone numbers
Billing information
Website analytics data
Information voluntarily submitted through contact forms or consultations
3. How Information Is Used
​
FI Consult uses personal information to:
Provide consulting and advisory services
Respond to enquiries
Process payments
Manage bookings and deliver engagements
Send relevant updates or information
Maintain CRM and client relationship records
Comply with legal or regulatory obligations
4. Legal Basis for Processing
Personal information is processed based on consent, contractual requirements or legitimate business interests.
5. Storage and Security
FI Consult uses secure systems to store and protect personal information. This includes Wix platform security, password protection and restricted internal access.
​
6. Sharing of Information
​
Personal information may be shared with trusted service providers such as:
Payment gateway providers
CRM and scheduling tools
Email service providers
Analytics tools
Partners contracted to deliver client work
FI Consult does not sell personal information.
7. Your Rights under POPIA
Clients may:
Request access to personal information
Request correction of incorrect details
Request deletion where legally possible
Withdraw consent
Lodge complaints with the Information Regulator
Requests can be sent to hello@ficonsult.co.za
8. Cookies and Analytics
The website uses cookies and analytics tools to improve performance and user experience. Users may adjust cookie preferences through their browser settings.
​
9. Data Retention
​
Information is retained only as long as required for legal, regulatory or operational purposes.